1. Who We Are

The Digital Diplomat LLC, doing business as At the Desk Advisory (“Company,” “At the Desk,” “we,” “us,” or “our”), provides advisory services, consulting, executive coaching, educational programming, digital memberships, speaking engagements, and related strategic resources.

Our website address is:

https://atthedeskadvisory.com/

(“Website”)

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our Website or engage with our services (collectively, the “Services”).

By accessing or using our Services, you agree to the terms outlined in this Privacy Policy.

2. Scope of This Policy

This Privacy Policy applies to information collected through:

• Our Website

• Online booking systems

• Membership portals

• Email communications

• Event registrations

• Advisory intake forms

• Digital downloads

• CRM systems

• Live or recorded virtual sessions

This Policy does not apply to third-party websites linked from our Website.

3. Information We Collect

A. Personal Information

We may collect personally identifiable information, including:

1. First and last name

2. Email address

3. Phone number

4. Mailing address

5. Business name and role

6. Industry information

7. Social media handles

8. Billing address

9. Professional background

10. Strategic or business information voluntarily shared

11. Responses to intake questionnaires

Providing personal information is voluntary; however, certain Services require it.

B. Payment Information

Payments for advisory services, memberships, digital products, or speaking engagements are processed through secure third-party payment processors.

We do not store full credit card numbers on our servers.

Third-party processors may collect:

1. Credit/debit card number

2. Security code

3. Expiration date

4. Billing address

All payment processing is handled through reputable vendors using industry-standard encryption.

C. Advisory & Consulting Information

If you engage our advisory services, we may collect business-sensitive information such as:

1. Organizational structure

2. Financial performance data (if voluntarily shared)

3. Strategic plans

4. Regulatory environment details

5. Operational processes

This information is used solely to deliver advisory services and is treated as confidential within the scope of our engagement.

Unless governed by a separately executed Non-Disclosure Agreement (NDA), information shared through digital channels is protected by reasonable safeguards but not guaranteed absolute confidentiality.

D. Automatically Collected Information

When you visit our Website, we may automatically collect:

1. IP address

2. Browser type

3. Device information

4. Pages visited

5. Time spent on pages

6. Referral sources

This information is used for analytics and Website optimization.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

1. Improve user experience

2. Analyze traffic patterns

3. Monitor Website performance

4. Personalize content

5. Support marketing campaigns

We may use:

1. Google Analytics

2. CRM platforms

3. Email marketing software

4. Scheduling tools

You may disable cookies through your browser settings; however, some features may not function properly.

5. How We Use Your Information

We may use collected information to:

1. Provide advisory and consulting services

2. Schedule appointments

3. Deliver memberships and digital products

4. Process payments

5. Respond to inquiries

6. Improve Services

7. Send marketing communications (if opted in)

8. Monitor engagement metrics

9. Enforce contractual agreements

10. Comply with legal obligations

You may opt out of marketing emails at any time via the unsubscribe link.

6. How We Share Information

We do not sell your personal information.

We may share information with:

A. Service Providers

Third parties assisting with:

1. Payment processing

2. Website hosting

3. CRM systems

4. Email marketing

5. Scheduling platforms

6. Analytics

These providers are contractually obligated to protect your information.

B. Legal Compliance

We may disclose information if required to:

1. Comply with applicable law

2. Respond to lawful requests

3. Protect our rights or property

4. Prevent fraud or harm

C. Corporate Transactions

In the event of merger, acquisition, restructuring, or asset sale, user information may be transferred.

7. Data Security

We implement commercially reasonable safeguards to protect personal information.

However, no digital transmission or storage method is 100% secure. We cannot guarantee absolute security.

8. Confidentiality Notice

At the Desk Advisory provides strategic advisory services. We are not acting as legal counsel, licensed financial advisors, or certified public accountants unless explicitly stated in a written agreement.

Clients are responsible for independent verification of legal, financial, or regulatory matters.

Separate engagement agreements may include additional confidentiality provisions.

9. Non-U.S. Visitors

All data is processed in the United States.

By using our Services, you consent to the transfer and processing of your information in the United States.

10. Children’s Privacy

Our Services are not directed to individuals under the age of 13.

We do not knowingly collect personal information from children under 13. If such information is discovered, we will delete it promptly.

11. Do Not Track Signals

Our Website does not currently respond to “Do Not Track” browser signals.

12. Your State Privacy Rights

Depending on your state of residence (including California), you may have rights to:

1. Request access to personal data

2. Request deletion of personal data

3. Request correction of inaccurate data

4. Request disclosure of data-sharing practices

To exercise these rights, contact us using the information below.

13. Media, Testimonials & Recorded Content

By participating in recorded webinars, advisory sessions, live events, or submitting testimonials, you grant The Digital Diplomat LLC the right to:

1. Record

2. Reproduce

3. Edit

4. Publish

5. Distribute

6. Display

your name, likeness, voice, professional title, and submitted content for promotional and educational purposes.

You acknowledge:

1. You are at least 18 years old

2. Participation is voluntary

3. No compensation is owed unless contractually agreed

4. Submitted content is your original work

Participation constitutes acceptance of these terms.

14. Third-Party Links

Our Website may contain links to third-party platforms.

We are not responsible for the privacy practices of those third parties and encourage you to review their policies.

15. Updates to This Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page with an updated Effective Date.

Continued use of the Services constitutes acceptance of the revised Policy.

16. Contact Information

For questions regarding this Privacy Policy, please contact:

The Digital Diplomat LLC

DBA At the Desk Advisory

Email: [email protected]

Website: https://atthedeskadvisory.com/