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Web Accessibility Statement
The Digital Diplomat LLC
DBA At the Desk Advisory
The Digital Diplomat LLC, doing business as At the Desk Advisory (“Company,” “we,” “us,” or “our”), is committed to making our website, https://atthedeskadvisory.com/ (the “Website”), accessible to all individuals, including people with disabilities.
At the Desk Advisory, access to strategic counsel, executive education, and advisory resources should not be limited by physical, sensory, or technological barriers. Accessibility is not merely a compliance objective — it reflects our broader commitment to inclusion, leadership integrity, and equitable access to opportunity.
Our Commitment to Inclusive Access
Disability is a broad and evolving spectrum that may affect individuals permanently or temporarily. While no website can anticipate every individual need, we are committed to making reasonable, good-faith efforts to provide meaningful access to the greatest number of users possible.
We periodically review our Website and digital platforms to improve accessibility within the scope of our resources and technological capabilities. When appropriate, we monitor evolving accessibility standards and best practices to remain proactive.
Our goal is to maintain a digital experience that promotes:
Dignity
Independence
Ease of navigation
Equal access to advisory services and educational content
Accessibility Standards
We strive to align our Website with the most current version of the Web Content Accessibility Guidelines (WCAG), which are based on four foundational principles:
Perceivable – Information and user interface components must be presentable in ways users can perceive.
Operable – Navigation and interface components must be usable.
Understandable – Information and operation must be clear and predictable.
Robust – Content must remain compatible with assistive technologies and evolving digital tools.
Accessibility is an ongoing process. While we aim to meet or exceed WCAG standards where reasonably practicable, we continuously evaluate and refine our digital experience.
Most modern web browsers also provide built-in accessibility tools that may enhance your browsing experience.
Third-Party Integrations
Our Website may incorporate third-party tools and integrations, including:
Scheduling platforms
CRM systems
Payment processors
Webinar or video platforms
Embedded media
Social media integrations
These third-party platforms are not controlled by The Digital Diplomat LLC, and their accessibility practices may differ from ours. We encourage users to review the accessibility policies of those providers directly.
User-Generated Content
Certain portions of our Website or digital platforms may allow users to submit testimonials, comments, or other content. While we encourage accessibility best practices, we cannot guarantee the accessibility of content created by third parties.
Alternative Formats & Accommodations
If you experience difficulty accessing any content on our Website due to a disability, we are committed to providing reasonable accommodations.
Upon request, we may provide:
Accessible PDF versions
Large-print documents
Audio recordings of written content
Transcripts of audio or video content
Alternative communication formats
Other reasonable accommodations where feasible
We will make reasonable efforts to respond promptly and provide accommodations at no additional charge.
Legal and Regulatory Compliance
Our accessibility efforts are guided by ethical principles and applicable laws, including:
The Americans with Disabilities Act (ADA)
Applicable state accessibility regulations
Evolving federal and international accessibility standards, where applicable
We monitor developments in accessibility law and digital best practices to remain aligned to the extent reasonably practicable for a professional advisory firm of our size and resources.
Feedback & Contact Information
Accessibility is an ongoing effort. Your feedback helps us improve.
If you encounter difficulty accessing any portion of our Website or Services, or if you have suggestions for improvement, please contact us:
Email: [email protected]
Subject Line: “Accessibility Issue”
You are not required to disclose personal medical information or details about your disability. However, to help us address the issue efficiently, you may include (if comfortable):
The URL where the issue occurred
A brief description of the issue
The device and browser used
Any assistive technology in use
Response Timeline
We aim to acknowledge accessibility-related inquiries within two (2) business days and will provide an assessment and timeline for resolution as promptly as reasonably possible.
Our Ongoing Commitment
Accessibility expands opportunity. It strengthens leadership. It broadens access to strategy, education, and advisory services.
The Digital Diplomat LLC is committed to continually improving accessibility across our digital platforms. If there is anything we can do to enhance your experience, we welcome your feedback.
More information on the purpose on this Web Accessibility Statement can be found here.
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